9-1-1 What is your emergency?
"My hard drive is not recognized!"
You want to work on your computer, but when you turn it on you only see a black or blue screen. The picture remains the same for the following attempts.
If you have this experience, it is most likely because the hard drive is not working. Local IT service providers often offer "data recovery", but do you know if they really have completed the demanding training of an IT forensic scientist and have the expensive high-tech of a professional data recovery specialist? - The fewest self-appointed "data rescuers" are real professionals and this could be dangerous for your data!
At Gefund-IT we have the necessary know-how and high-tech equipment to recover your data safely and quickly.
So contact us today!
The data recovery of hard disks is a special field. The professional recovery of defective hard disks is in many cases the only possibility to recover the inaccessible, damaged or even deleted data. Without appropriate tools and experience it is almost never possible to repair defective hard disks yourself and with the improper use of software tools for data recovery you may run the risk that the attempt fails and your data is completely destroyed.
So if you are looking for professional help with data recovery, you have come to the right place.
1. What to do in case of data loss?
Several errors can cause data loss on your data carrier (hard disks, USB sticks, etc.). Data recovery from your defective hard disk requires technical understanding and practical know-how. In case of improper rescue attempts, your data may be lost forever.
We will gladly assist you in the rescue of your data. All you have to do is the following:
- Please contact us, gladly by telephone, and describe your problem
- Then fill out the contact form on our website and let us know your preferences
- Send us the defective data carrier by mail or bring it personally to our office
2. We can help you - Our services and prices at a glance!
a) Initial analysis
The speed of the initial analysis depends on the fare booked (basic or express analysis).
If you are not in such a hurry, then book the "Basic Analysis" when filling out the contact form and we will carry out the initial analysis for you free of charge within 5 working days. At this point we will only charge you the postage costs for the return of your data medium.
If you are interested in a faster presentation of the first analysis results and a clear idea of the data recovery effort based on these results, we recommend booking the "Express Analysis" for 100 EUR per device. Then you will usually have a clear idea of the data recovery options available the next working day.
b) Data recovery
After the first analysis we present you the result in writing and an estimate of the expected data recovery effort. You always remain the master of the procedure and decide whether you want to have the data recovery carried out or have your defective data medium returned.
The costs of the data recovery itself depend on the effort of the data recovery. We distinguish between the three service types "Standard" (349 EUR), "Clean Room" (650 EUR) and "Clean Room Plus" (950 EUR). Details can be found in the diagram below. Usually this step will be completed within 3 working days. Deviations from this may occur in times of high workload.
If you additionally book our express service for data recovery, we will devote our full attention to your request. For a surcharge of 50 percent of the offer price we will immediately start the data recovery on your devices and send you an overview of the recovered data as soon as possible, usually on the next working day.
Data Recovery Prices
- Price including tax.
- Applies to all single hard drives up to a max. capacity of 2TB. (€100 surcharge for drives over 2TB)
- You can send us a USB 3 hard drive where we can store the data. Do not send us a drive with data!
- Free standard analysis for unopened hard drives (6 working days)
- Incl. file list
- SSD drives are excluded from this offer.
- Return by DPD
- Non-binding fixed price offer
- Return shipping flat rate €15
- Spare parts can only be ordered with prepayment.
Premium Data Recovery
The professional data recovery of affected hard disks is in many cases the only way to recover damaged or deleted data. This requires appropriate tools and above all years of experience and "know-how".
If you are looking for professional help to rescue your important data and files, then contact us!