"My hard drive is broken"

  • Find out when the hard drive will break and before it does
  • Pay attention to strange noises
  • Keep an eye on lost data and folders
  • The computer no longer recognizes your hard drive
  • The computer crashes
  • Very slow access times
  • Noise is a good indicator
    If your computer crashes or you can no longer find a file that was there a short time ago, it may mean that your hard drive is dead
    Chkdsk checks and repairs the structure of the file system on disk C:

The data recovery of hard disks is a special field. The professional recovery of defective hard disks is in many cases the only possibility to recover the inaccessible, damaged or even deleted data. Without appropriate tools and experience it is almost never possible to repair defective hard disks yourself and with the improper use of software tools for data recovery you may run the risk that the attempt fails and your data is completely destroyed.   

So if you are looking for professional help with data recovery, you have come to the right place.

1. What to do in case of data loss?

Several errors can cause data loss on your data carrier (hard disks, USB sticks, etc.). Data recovery from your defective hard disk requires technical understanding and practical know-how. In case of improper rescue attempts, your data may be lost forever. 

We will gladly assist you in the rescue of your data. All you have to do is the following: 

  • Please contact us, gladly by telephone, and describe your problem
  • Then fill out the contact form on our website and let us know your preferences
  • Send us the defective data carrier by mail or bring it personally to our office 

2. We can help you - Our services and prices at a glance!

a) Initial analysis 

The speed of the initial analysis depends on the fare booked (basic or express analysis).

If you are not in such a hurry, then book the "Basic Analysis" when filling out the contact form and we will carry out the initial analysis for you free of charge within 5 working days. At this point we will only charge you the postage costs for the return of your data medium. 

If you are interested in a faster presentation of the first analysis results and a clear idea of the data recovery effort based on these results, we recommend booking the "Express Analysis" for 100 EUR per device. Then you will usually have a clear idea of the data recovery options available the next working day. 

b) Data recovery

After the first analysis we present you the result in writing and an estimate of the expected data recovery effort. You always remain the master of the procedure and decide whether you want to have the data recovery carried out or have your defective data medium returned.  

The costs of the data recovery itself depend on the effort of the data recovery. We distinguish between the three service types "Standard" (349 EUR), "Clean Room" (650 EUR) and "Clean Room Plus" (950 EUR). Details can be found in the diagram below. Usually this step will be completed within 3 working days. Deviations from this may occur in times of high workload. 

If you additionally book our express service for data recovery, we will devote our full attention to your request. For a surcharge of 50 percent of the offer price we will immediately start the data recovery on your devices and send you an overview of the recovered data as soon as possible, usually on the next working day. 


Data Recovery Prices

Standard

€349

The data has been deleted or the hard disk wants to be formatted.

1. Single hard disks
2. Free standard analysis
3. Hard disk up to 2TB
4. Unopened hard drives
5. No mechanical damage

Cleanroom

€650

The device is no longer recognized by any computer. The device is physically defective.

Stiction (peep noise)

1. Single hard disks
2. Free standard analysis
3. Hard disk up to 2TB
4. Unopened hard drives
5. Work in clean room

Cleanroom Plus

€950

The hard disk makes a clicking sound or other unusual noises.

1. Single hard disks
2. Free standard analysis
3. Hard disk up to 2TB
4. Unopened hard drives
5. Contains 1 set of spare parts
6. Work in clean room

  • Price including tax.
  • Applies to all single hard drives up to a max. capacity of 2TB. (€100 surcharge for drives over 2TB)
  • You can send us a USB 3 hard drive where we can store the data. Do not send us a drive with data!
  • Free standard analysis for unopened hard drives (6 working days)
  • Incl. file list
  • SSD drives are excluded from this offer.
  • Return by DPD
  • Non-binding fixed price offer
  • Return shipping flat rate €15
  • Spare parts can only be ordered with prepayment. 

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Premium Data Recovery

The professional data recovery of affected hard disks is in many cases the only way to recover damaged or deleted data. This requires appropriate tools and above all years of experience and "know-how".

If you are looking for professional help to rescue your important data and files, then contact us!


What our customers say

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